Are You Using an Old Bridge to Cross a New Moat?
How Have You Trained Others to Treat You?
Today, I was faced with a business challenge. It wasn’t different from problems I’ve solved in the past, but my business has changed; it’s grown, expanded, and developed, as have the goals of the organization. When faced with this challenge, I realized that I keep trying to use the familiar tools that have served me in the past to get to places I have not gone before.
It felt like I was trying to cross a moat to a brand new castle, but instead of using a new bridge, I was using the same old one, and that old bridge wasn’t going to carry all we are today. So what did I do? Listen in to find out...
Uncovering Their Expectations
There was a time when I was really mad at an organization for the way (I perceived) they took advantage of me. I was angry and resentful, but what I’ve realized since is they were treating me exactly as I had trained them to – I worked all kinds of hours, I prioritized their goals over mine, and I chose to be involved in every bit of office drama and chaos. But when I decided to stop doing those things, they still had the expectations of me that I trained them to have, and I felt like a victim.
Are there tiny spots in your life (or maybe big ones) where you feel like a victim? Then listen in…
The Week Behind and the Week Ahead
Have you ever been in a conversation or a meeting where you walk away thinking a decision was made – only to find out others thought it was merely a discussion? It happens all the time, and it is one of the key ways we waste time and manifest drama and chaos. Listen in to find out how you can make sure that never happens to you again.
Going One Step Beyond Crucial Conversations
Do you ever get last-minute emails from your boss on Friday? The ones that drop in just as you are heading out the door? Or even worse – messages that you read on Sunday morning, and they mess up your whole day? Well, here is a great “manage up” strategy to prevent those last-minute communications.
Which Do You Choose: Your Own Needs or the Good of the Whole?
Reading the book Crucial Conversations: Tools for Talking When Stakes Are High changed my life. My awareness was increased and I gained more tools, but I was still getting tripped up and triggered by my ideas of what others should do, what they should believe, and how they should behave. That’s when I knew I had to begin an exploration of how my emotions get in the way of forward movement, progress, and what is best for the collective. Watch this video to hear more about my journey...
Are You Trying to Get Back on Track?
It’s not important to determine if you’re an individual or if you’re someone more focused on the good of the whole. The important work is about awareness – what the situation in front of you needs most, in that moment. Listen in to learn how to move between the two with ease.
Empowering Others Through Questions
If you’re off track, you can try to get back on, but maybe it’s time to jump tracks and try out a whole new one.
Sure, you can bring some of your experiences, learning, and history with you – but you can also let a whole bunch go…
Hey, Stop Ya Crying … Or Not
Is it easy for you to come up with a quick answer to solve other people’s problems? It is for me, too. The challenge is that I’m offering them a solution that’s a good fit for me, but it’s not necessarily a good fit for them.
The empowering work is to ask people simple questions that lead them to their best answer. Listen here to learn more.
Get Much More from Your Strategic Planning
Do you get rattled when you are giving someone feedback, and they start crying? Do you immediately get distracted from the message you were delivering and get to work trying to stop the tears? Well, guess what? That’s not your job.
Listen in here and change your perspective on what your role is when someone is crying in your office.
Why It's Better to Focus Your Feedback
Does your organization avoid strategic planning because it is time-intensive, labor-intensive and a little scary? Listen in to find out how my strategic planning process actually helps your team learn new ways to communicate, engage in conflict, and solve complex problems – all while developing a flexible and agile 5-year plan!
How do you feel when you get an email that says, “If this doesn’t pertain to you, please disregard”? Many new clients tell me this is their strategy when trying to get one recipient to change their behavior. This blanket-messaging strategy causes high-performing staff to waste time. Here’s why…