Going One Step Beyond Crucial Conversations
Reading the book Crucial Conversations: Tools for Talking When Stakes Are High changed my life. My awareness was increased and I gained more tools, but I was still getting tripped up and triggered by my ideas of what others should do, what they should believe, and how they should behave. That’s when I knew I had to begin an exploration of how my emotions get in the way of forward movement, progress, and what is best for the collective. Watch this video to hear more about my journey...
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Announcing Navigating Challenging Dialogue® Leadership Certification!
Use Navigating Challenging Dialogue® to mentor and coach within your organization! You can foster positive communication, reduce drama, improve clarity of communication, increase staff job satisfaction, and reduce turnover. Signup for the next Leadership Certification workshop:
"I think the lack of the ability and tools to be able to navigate challenging dialogues can be fatal for any organization. Being able to understand how to approach these conversations and have the tools to make them productive is worth the investment." - Michelle Starnes
“There were several aha moments, such as identifying my own issue behind “the problem” with a coworker. I could have done this on an intellectual level but the training led me here, rather than just “telling me” about it. As an HR pro I appreciate that the training offers guidance to attendees on what to do if the open heart & trigger discussions don’t go anywhere.” - Betsey Nash