Hey, Stop Ya Crying … Or Not
Do you get rattled when you are giving someone feedback, and they start crying? Do you immediately get distracted from the message you were delivering and get to work trying to stop the tears? Well, guess what? That’s not your job.
Listen in here and change your perspective on what your role is when someone is crying in your office.
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Announcing Navigating Challenging Dialogue™ Leadership Certification!
Use Navigating Challenging Dialogue® to mentor and coach within your organization! You can foster positive communication, reduce drama, improve clarity of communication, increase staff job satisfaction, and reduce turnover. Signup for the next Leadership Certification workshop:
"I think the lack of the ability and tools to be able to navigate challenging dialogues can be fatal for any organization. Being able to understand how to approach these conversations and have the tools to make them productive is worth the investment." - Michelle Starnes
“There were several aha moments, such as identifying my own issue behind “the problem” with a coworker. I could have done this on an intellectual level but the training led me here, rather than just “telling me” about it. As an HR pro I appreciate that the training offers guidance to attendees on what to do if the open heart & trigger discussions don’t go anywhere.” - Betsey Nash