Uncovering Their Expectations
Have you ever been in a conversation or a meeting where you walk away thinking a decision was made – only to find out others thought it was merely a discussion? It happens all the time, and it is one of the key ways we waste time and manifest drama and chaos. Listen in to find out how you can make sure that never happens to you again.
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"I think the lack of the ability and tools to be able to navigate challenging dialogues can be fatal for any organization. Being able to understand how to approach these conversations and have the tools to make them productive is worth the investment." - Michelle Starnes
“There were several aha moments, such as identifying my own issue behind “the problem” with a coworker. I could have done this on an intellectual level but the training led me here, rather than just “telling me” about it. As an HR pro I appreciate that the training offers guidance to attendees on what to do if the open heart & trigger discussions don’t go anywhere.” - Betsey Nash