Coaching Primer


Thank you for choosing Beth Wonson & Company as your coaching provider. Here is some information that will help you prepare for your first coaching session. This document covers:

  • The Coach:Client Relationship

  • Responsibility

  • Goals & Agenda

  • Reflection Work

  • Appropriate Topics for Coaching

  • Confidentiality

  • Communication Between Formal Session

Please review and bring any questions or comments to the first session, or email:


The coach and the client are equals. The coach understands that you, the client, have the resources to resolve challenges. It is the coach’s role to help you uncover and discover those resources so that you can distill out action steps to facilitate forward movement.

Why? Because, as the client, you are the only person in this relationship who truly knows the whole story. The elements are:

  • The level of commitment you are willing to make to change.

  • Your will and desire to take positive risks and actions.

  • Your willingness to respond or react to the results of the actions you decide to take.

The coaches’ role is to reflect back your thoughts, question blocks, support accountability toward commitments and foster growth toward empowerment and trust of self.


It is your responsibility to proactively manage the scheduling of sessions. You can do this by using the scheduling link provided when you sign up. This link is also your access to rescheduling should conflicts arise.

In the event of repeated rescheduling, Beth Wonson & Company will first communicate with you directly regarding your commitment and prioritization of the coaching relationship. Communication with your supervisor will occur secondarily if there is no remedy or resolution.

The expectation is that unless it is an extreme emergency, appointments will be rescheduled a minimum of 48 hours in advance of the session.

No-shows may result in a forfeiture of the session and a report to supervisor.


The purpose of coaching is forward action toward changes that you desire to make in order to be more effective, skillful, and resourceful. If a you have no intrinsic desire or intention to make change, you are not an appropriate candidate for coaching.

The big picture goals of the coaching engagement are determined by you and your supervisor and are communicated to the coach. In some cases, the coach will assist you in the determination of the goals.

The agenda or topics for each individual session is brought forth by you, the client, and are communicated at the beginning of the session.

Each formal coaching session lasts up to 50 minutes.

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1:1 Coaching Primer


In some instances, your coach may assign reflection work (aka homework) to be completed between sessions. APPROPRIATE TOPICS FOR COACHING

Coaching is about increasing understanding of self. This includes work style, communication style, emotional intelligence, our tendencies under stress, past experiences, strengths, fears, and learned patterns of behavior.

It is truly a myth that we can completely separate out home life from work life. Sometimes coaching topics will be based on experiences and decisions that are outside of the realm of work because effective coaching takes into account the whole person.


The content of the coaching sessions is confidential between you and your coach. However, if you express or convey information or an intention that will put the organization at risk or will have potential negative impact to the health or wellness of yourself or another person, confidentiality may be broken.

Your coach will make every attempt to work with you to report this on your own or with their guidance as a first step.

Outside of the rare circumstances mentioned above, communication with your supervisor will be restricted to attendance, engagement, and progress toward goals, unless other allowances or arrangements are agreed to.


If your coaching package includes intra-session support, you are entitled to access spot coaching. Spot coaching, by definition, is for challenges or reflections that occur outside of the formal session and will require less than 15 minutes of interaction.

To engage in the spot coaching services, contact your coach by email, text, or phone with a brief synopsis of the situation and an indication of urgency. Your coach will respond with recommended next steps as soon as possible.

Again, if you have any questions or comments, please bring them to the first session, or email:

Thank you,

Beth Wonson
Founder of Navigating Challenging Dialogue®
CEO of Beth Wonson & Company

Amazing Andrea