Navigating Challenging Dialogue™ Skills Training Workshop

Attend The Navigating Challenging Dialogue® Skills Training

Whether you’re a team member or in leadership, develop the invaluable skill of getting to the root of communication problems and establishing a foundation for rock-solid connection. With a methodology rooted in brain-based research, take part in lively group discussion, targeted coaching, and experiential activities. Dive into the 6-step process and develop the tools to prepare for and engage in healthy, successful dialogue. Have questions? Contact Us.

Workshop Length: 1.5 Days

There are 2 Ways to Participate

1) Attend an Open Enrollment Workshop

Ready to develop your leadership skills, and leverage the power of healthy, successful dialogue? Sign-up for one of our open enrollment Skills Training workshops held throughout the year.


2) Request a Private Workshop for Your Team

The tools, strategies, and self-awareness created through Navigating Challenging Dialogue® make change sustainable. When your entire team takes the workshop together, the change is exponentially more effective. Request a workshop for your own team today:

Highlights Of The Skills Training Workshop

  • Explore triggers that get in the way of healthy dialogue.

  • Develop tools to mitigate the impact of our own triggers.

  • Learn strategies to reduce unhealthy conflict and drama. You'll increase staff job satisfaction and reduce turnover.

Participate In Our Interactive Process

In this interactive workshop we tackle the root of communication problems and establish a foundation for rock-solid connection. Through the lens of brain-based research, take part in lively group discussion, targeted coaching,  and experiential activities. Dive into this process and develop the tools to prepare and engage in healthy, successful dialogue.

Participants Will:

  • Gain insight into how personal actions and quality of communication impact the workplace.

  • Explore the importance of the use of respect, recognition and praise to motivate and hold self and others accountable.

  • Explore ways to take ownership and accountability of work contributions, strengths and self-development.

  • Learn skills to effectively give and receive timely, constructive feedback.

  • Gain insight into your unique behavioral patterns when under stress or feeling vulnerable that may block relationship building and professional advancement.

  • Understand the importance of aligning job duties, expectations with mission and organizational goals.

  • Be introduced to strategies to set clear expectations, delegate and increase the accountability of staff and self.

  • Explore strategies to ask for clarity from others.

  • Inspire self and others to be curious, agile, lifelong learners.

  • Learn the value of fostering an environment of regular communication and interaction.

  • Understand emotional triggers and how they confuse communication and create unnecessary drama and chaos.

  • Learn concrete strategies to mitigate the impact of triggers in both planned and unplanned situations.

  • Learn to use the Navigating Challenging Dialogue Worksheet and Navigating Challenging Dialogue Reframing Your Story tools.

  • Participate in activities to practice and develop skills.

  • Identify ways to transfer learning back to work environment.

  • Complete a reflection assessments to measure learning and competency.

Upon Completion Of The Skills Training Workshop, Participants Will:

  • Improve overall leadership competency and skill.

  • Increase positive and clear communication among colleagues.

  • Develop more positive relationships with staff, constituents and partner agencies.

  • Be a more valued and effective participant in brainstorming, problem-solving and healthy conflict.

  • Improve the ability to effectively delegate, give feedback, motivate and hold others accountable.

Materials Included:

  • Navigating Challenging Dialogue Participant Manual.

  • Practice worksheets to help you best prepare for and conduct challenging dialogue.

Professional Credit Hours

  • International Coach Federation (ICF) 12 approved coach specific training hours

  • HR Certification Institute (HRCI) 12 approved credit hours

  • Society for Human Resource Management (SHRM) 12 approved credit hours

1.5-DAY WORKSHOP — 8:30 A.M. TO 4:30 P.M. / 8:30 A.M. to 1:00 P.M.

Register Now - Choose Your Skills Training Workshop: