Emotional Literacy: What’s the Cost?

The more I engage and do consulting work with organizations, the more I see that the core thing causing us to get into conflicts, waste time, create drama and chaos, and have a strong negative impact on productivity is that people are less and less skillful in the emotional literacy realm.

Listen in or read on for a definition of emotional literacy plus a story that showcases low emotional literacy skills and how they can affect an organization’s bottom line.

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How to Prevent Another Bad Hire

Have you ever made a new hire – or been a part of the team that made a new hire – and after a few weeks, you begin to get that sinking feeling of “Oh no, we made a mistake…”?

If so, you are not alone. Bringing on new talent is one of the most challenging tasks that anyone has to deal with. There are so many complex variables in making a good hire, but only seven ways we make a bad one.

Read on or listen in for how to remedy seven bad hire habits, from ambiguous goals to hidden expectations.

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How to Foster Hope When Things Aren’t Trending Toward Positive

A key learning from Navigating Challenging Dialogue® is issues like staff burnout, drama, conflict, high turnover, and low morale are symptoms signaling a deeper issue.

What’s underneath hopelessness is the basic human desire to feel our efforts are trending toward a positive outcome. Yet the important work of wrangling with long-term societal problems can feel overwhelmingly negative.

Read on (or listen in) for two radically different approaches to helping individuals and the collective in your organization find a path to hope…

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“If It Were Me, I Would Have…”

Recently, I was at a gathering of people who I love being around for their vibrant interaction, and I found myself growing annoyed with a new member of the group who pushed his perspectives at every opportunity. Apparently, others felt the same because, before too long, he was standing by himself.

Read on (or listen in) for how I stepped out of annoyance and into the neutral Observer Mode, what I saw and learned from that position, and how I used curiosity to change the dynamic for him and around him.

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10 Strategies for Feeling More Connection

I often hear from people that there are friends, coworkers, and even family members who they no longer feel the same level of connection with because of disagreements, differences of opinion, different worldviews, or conflict.

So, today, I want to focus on some simple strategies that will help you experience a deeper sense of connection and a deeper sense of peace. So, here we go with 10 strategies for feeling more connected...

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Would You Like Joy and Abundance Right Now?

My life experience says joy and abundance aren’t in the achievement of perfected bliss but in the awareness that when life’s disappointments, confusion, hard choices, and grief-filled moments appear, I can come back to center.

Rather than try to fix, change, avoid, or fight it, I can be like the caterpillar – I can sink in, allow myself to be, take a deep rest, and trust that the way will again become clear.

Listen in for the lessons in caterpillar goop and human soup, along with the warm wisdom of horses.

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What's Your Story?

Stories play a powerful role in our lives, and the stories we tell ourselves about ourselves are the most impactful. Positive stories can help us launch our dreams, achieve our goals, and propel us to the next level, while negative stories can do quite the opposite, and most significantly, create disconnection from others.

Listen in for the three types of negative stories, the six reasons we use them, and how to slow or stop the endless cycle for someone who has become stuck in their own story.

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8 Ways to Be a Little More Badass

I’ve been listening to You Are a Badass at Making Money by Jen Sincero because it was recommended by people I respect, although the title feels a bit slimy to me.

Well, her audiobook is fast-paced and funny with a smart, dry wit. While listening to Jen talk about how our words, energy, and beliefs inform what’s possible for us, I began seeing connections – both to myself and to many of the blocks my clients face.

Listen in or read on for more from the book, plus 8 lessons on badassery that I’m putting into practice.

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But, There IS Enough Time

When you ask your staff why they missed a deadline or dropped a project, you may hear, “I didn’t get it done because I’m overwhelmed. There isn’t enough time in the day for all that’s on my plate.”

And now they’re off the hook, and you’re on it, even if that wasn’t their intention. Because how can you effectively respond to that? It’s not like you can manufacture more time for them.

Well, listen in for a question you can ask that will point the way to getting more done with however much time they have.

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“Something Has Got to Change!”

Ten years ago, whenever I felt certain that something had to change, I was quite certain it was someone else who needed to change and not me. This was true in my friendships, my work relationships, and how I viewed the world. I held the expectation that everyone would be better off if they were more like me.

But now, through a lot of self-work and with more self-awareness, I know that whatever emotional energy comes up in me is simply there for me to continue to learn about myself. Listen in or read on for more…

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Do You Need a Bigger Flashlight?

When we encounter a challenge, problem, or puzzle, throwing heaps of resources at it can seem like the best or only solution. But before you invest a lot of time, money, and effort, get a bigger flashlight and take another look at the problem. A better solution may be smaller, easier, or closer than you thought.

Listen in for 4 questions you can count on to gain a new view, plus a simple question that allowed my client to give her business what it most needed while getting what she most wanted.

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Plug the Leaks ... and Fast!

We put so much effort and attention into counting dollars, tracking expenses, investing in the newest technology, and charting our strategic pathway to the future – and those are all valuable activities. But it is the rare leader who connects a dollar value to every minute spent in putting off direct feedback and clearing up petty conflicts, confused communication, and ongoing office drama.

Listen in or read on for more on where time (and therefore money) gets wasted and what you can do about it.

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It's Just Like Sugar!

Gossip is as addictive as sugar. It can also be damaging and slowly wear and tear at the vital framework that keeps a group or a team cohesive, a family solidified, and an organization moving towards its goals. Breaking the gossip habit is a powerful way you can positively impact your own happiness, even when you’re feeling powerless. Here's how...

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Open the Invitation

Many years ago, the National Indian Youth Leadership Project’s Mac Hall taught me an incredible lesson about bringing programs into the world. He said, “We only go where we are invited,” meaning we could provide information, but we wait to be asked. We didn’t assume we knew what was best for a community. Instead, we trusted that, when the time was right, their invitation would come.

Listen in (or read on) for more about my time on the Acoma Pueblo and working with Mac, and also my invitation for you.

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Roaring Fires in the Night Sky

We went camping a few weekends ago, and I’m pretty good at building campfires, but it’s close to impossible to build a good fire with bad wood.

Fortunately, our sad, smoky little fire was rescued by two pairs of gentlemen on two separate occasions. With their tattoos and camos, they appeared to be the opposite of us. But it turned out we had at least one thing in common, and answering the question it raised connected all of us, despite all.

Listen in to hear how our paths crossed and what I found there.

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Let Go of the Rock, Revisited

When we clutch and cling to what we treasure, our tightly closed fist prevents us from accepting anything more, and it can also prevent our moving forward with ease and freedom.

Listen in (or read on) for a short, sweet story about a child who learned to open her fist, which, in turn, opened my eyes – and also a list of nine rocks that many of us hold onto.

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Your Future Self and the Sirens’ Song

Do you easily make commitments to behavioral changes, but you struggle with following through? The keys to fulfilling your commitments despite external and internal challenges are found in the ancient story of Ulysses and the Sirens’ deadly song.

He had himself tied to the mast of his ship and his crew’s ears plugged so they wouldn’t be tempted to their doom, but you can simply think about when and how you’ll need support, and then ask for it. Read on or listen in for more about this commonly missing piece…

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When a Canned Approach Just Won't Do

Ready-made seminars can be helpful, but there are times when a canned approach to leadership won’t get you where you want to go. It’s most effective to tweak the best practices to suit your work style instead of the other way around.

Listen in or read on for a case study on Results-driven Ron, who struggles to sit through meetings that continue in discussion long after he’s ready to take action. The steps he learned in an active listening seminar felt false and frustrating, but our customized strategy is a far better fit.

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Are You Feeling Boxed In at Work?

Not every dissatisfied employee can easily walk away from their job. Government employees especially can find themselves with accumulated benefits such that it’s in their best interest to stay. But even in the private sector, you can leave behind a challenging employer, coworker, or supervisor, but unless you see how you contributed to the challenges, you’ll likely find the same situations at your next job.

Listen in (or read on) for 3 questions to ask yourself when the going gets so tough that you’re thinking of going.

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Get the Most and Best from Your Brain

Are you using your brain power as effectively and efficiently as possible? To do your best work, it’s important to create an environment that suits and satisfies your brain, as well as a schedule for tackling tough tasks when your brain is at its best.

Listen in (or read on) for tips on tidying up, sorting out, making way, and letting go so your brain has space – and energy – to do the most amazing things.

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