Category: Leadership
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A Solution for Team Conflict
Teams are so busy focusing on the work that needs to be done and how to reach their outcome, that they don’t consider that conflict is natural when people with different strengths, perspectives, experiences, and work styles come together. When there are no norms for engaging in conflict in healthy ways, it can result in…
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State of Work is Taking a Toll
The current state of what work looks like in our society was taking a toll on her mental and emotional health. She doesn’t blame the leaders of the organization, stating that they are as overwhelmed as anyone. In fact, the work pressures make it nearly impossible to identify what is at the crux of the…
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I Was Thrilled To Receive This Message
Coaching is my passion. But teaching leaders and managers to use the tools of Navigating Challenging Dialogue and the NCD Approach to Coaching really brings me so much joy! A past participant in my Coaching in the Workplace workshop emailed me to let me know how a conversation they were dreading turned out. They gave…
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Mentorship Levels-Up Skills
When you build a coaching culture where peers, leaders, and supervisors are engaged with curiosity and listen deeply to each other, they begin to find common ground and develop empathy. Cross-departmental teams who previously fought over resources or power now begin to see how they are all connected and working toward the same goals. Mentorship is…
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Navigating the Space Between Yes and No
In today’s fast-paced work culture, it feels like there are more demands and priorities than can be completed in an average workday. Because of the overwhelm, many of us tend to show up to meetings already braced to “say no” to new assignments that come up. Saying “no” sometimes is absolutely important and not always…
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Is your storytelling brain keeping you up at night?
Unproductive speculation is what we name as “future tripping” in Navigating Challenging Dialogue®. It’s worrying about what might happen in the future while missing what is happening right now – like sleep. When you’re engaged in future tripping, your brain is spinning stories that seem to be an attempt to help you problem-solve something that…
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How to Handle Hinting
Here’s a situation many of my clients face:“How can I deal with someone who hints instead of directly sharing information with me? I often feel blindsided when a project goes off track. And when I finally discover that things have gone wrong, one of my staff people says, ‘I tried to tell you last week.’…
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Culture Challenges
When I am asked to help with positive culture building, I am often called in by leadership who wants to point fingers at their employees’ behaviors and attitudes as what needs to change. Often, when it comes time for coaching, training, and consulting, the executives want me to focus on staff. They say that they are…
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The Silent Majority
Here is a tough fact: As your status and power elevate within the workplace, so too does the potential for people to: disagree, make assumptions, criticize your decisions and how you lead lay blame at your feet for things you had no control over In other words, you can become a target for a frustrated…
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How You Create a Coaching Culture
The world of work is changing. Employees are seeking workplaces where trust is high, there are opportunities to use their unique strengths, skills, and talents, and they feel supported but not micro-managed. Coaching is the tool that will help you to foster this kind of culture in your workplace. But you must be courageous enough…