Category: Leadership
-
How to Turn Around Chronic Complainers
Chronic complainers are exhausting. They deplete the energy of everyone around them. The challenge is that they often don’t see themselves as complainers. But nevertheless, a chronic complainer must be dealt with before they bring down an entire team. Chronic complainers are not looking for advice or alternative suggestions. Anything you offer that contradicts their…
-
How Leaders Shut Down Gossip
Gossip is something we face everyday. It is alive in nearly every workplace, friendship, and family. How we deal with gossip is a key driver in creating the kind of culture we desire in these complex systems and relationships. If you are someone who wishes work culture was more positive and valuing, and you aren’t…
-
How Gossip Impacts Us
Gossip is an attempt to pacify or quiet a feeling of discomfort or vulnerability that rises up in me. My brain then adds all kinds of stories (fears, assumptions, judgments, expectations, values) to the data and makes the story bigger. Because what my brain is creating, I falsely believe sharing will bring me relief.
-
Quiet Quitting is a Symptom
There is a movement of previously highly ambitious, committed workers who are making the choice to stop going above and beyond. They are no longer stretching the work day into the evening, weekends, and paid time off. You must help them know that they are seen and heard, even if you don’t agree or aren’t…
-
Turn This Conversation Around
True and authentic communication is necessary. Without it, how do people come to truly know you? How does the reciprocity of trust develop in relationships? You must speak your truth. But how can you do that in a way that sets the stage for the best possible outcome? Simple. By turning the conversation around. Turning…
-
The Only Person You Can Manage is Yourself
The NCD mantras serve as reminders to question the beliefs that may make you hesitant to initiate tough but necessary conversations. When asked which of the mantras most resonate, the majority of people pick The only person you can manage is yourself. Through hundreds of discussions, what I’ve found is that the people who pick…
-
An Excerpt on Trust
Trust is such an integral part of the success of any organization, team or group. Yet, we rarely ever take a deep dive look into what trust really is and the many ways trust either does or does not show up in our relationships. The following is an excerpt from my newest book, Turn This…
-
Gossip, Defined
A recent participant in NCD Essentials was reflecting on what the NCD Process taught her. I was so inspired by the insights she had after just two sessions of NCD Essentials, that I am altering my definition of gossip.
-
Frustrated with your staff’s efforts to manage up?
A client request got me thinking about the gap that exists when we use phrases like “managing up” and what happens when we assume that others understand exactly what that means to us. If you are a leader who keeps using the term “manage up” as a directive to your staff and yet you aren’t…
-
Are you missing someone?
Now more than ever, the world needs a pathway to connection through dialogue. A survey done in 2021 showed that close to 84 million Americans have parted ways with one or more significant people in their lives due to conflicts over values and political differences. For some it is the neighbor who helps you out…