Advice for transforming leadership, culture, Curiosity, and communication from Beth Wonson


  • Successful managing-up relationships are nuanced and look different in every situation. There isn’t one specific formula or process that works. As I told my client, there is only one way to know if you’ve gone too far and that is based on feedback that you receive, both verbal and nonverbal.

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  • So often we are hooked into the myth that in order to successfully manage people you must know all the answers. The truth is, you just need to be able to ask great curious questions.

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  • When you communicate digitally does what you say match what you mean? Even though we think we’re crystal clear, the truth is we are frequently falling short. Overcoming these common challenges isn’t hard. I have a few simple steps that you can put into action immediately!

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  • There is a pretty good chance that you and those you work with are experiencing some degree of languishing.It is marked by behaviors like staying up too late binge watching tv or catching yourself playing games online midday, even though you know that these behaviors will impact your ability to hit your goals or the energy you need to deal with the pressures of work.

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  • Depending on your industry, it is really tough to hire good employees right now. But are you letting your fear of losing a mediocre employee keep you from having direct conversations about performance?This question comes up far too often in my coaching conversations. How would the performance of your business be transformed if you had a culture of feedback?

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  • One client told me, “At the end of every one-to-one check in, I ask my staff what feedback they have for me and everyone always says that they don’t have any. They all say things are great. Yet when the employee surveys came back, a percentage of the team ranked me low in terms of leadership”.This is not an uncommon issue that I hear from directors and managers, but I have four steps that will help you.

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  • Based on her best selling book, “Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback”, Beth busts the myths and misconceptions that we’ve come to accept about what feedback is and how it serves us. Beth will share stories from her 10 years of retraining business leaders and managers about how, when and why to give feedback.  KEY TAKEAWAYS Explore why there is so much resistance and hesitancy to give feedback. Why the feedback sandwich should never be used. Understand the importance of asking for feedback. Gain insight into how to normalize feedback as a tool for…

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  • There is so much talk about the importance of empathy in the workplace. And while this is true, there is also a risk that empathy becomes something that people add like seasoning on a meal.  In this session, Beth will share how to build an empathy practice into your work and your life. Through engaging stories, Beth will help participants to understand how empathy can simply be woven into the fabric of leadership. KEY TAKEAWAYS Refresh their definition of empathy. Explore the negative impacts when empathy is deployed for manipulation. Discover how empathy can increase engagement, connection and understanding. Develop…

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  • Beth created the Navigating Challenging Dialogue® Process because she herself was challenged by stepping into unhealthy conflicts or drama and chaos resulting from unclear communication. Since 2008, the tools of NCD have been helping individuals and organizations reduce unnecessary drama, chaos and miscommunication.  In this engaging presentation, Beth will share the key mantras of NCD and how you too can use these to simple phrases to disrupt the patterns of communication that turn simple conversations into unhealthy conflicts. K KEY TAKEAWAYS Understand why we have an innate tendency toward creating drama and chaos. Learn how to use the NCD mantras to…

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Leveling up Leadership and Culture Through Healthy and Candid Communication

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