Category: Communication
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The Silent Treatment
Note: Everyone we encounter—even those we encounter through the media—have the ability to teach us about ourselves, especially if we can become nonjudgmental observers. This is true with our political candidates too. This is not a piece about who is better suited to become president but is instead about what we, as observers, can learn…
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Am I Trustworthy?
“I was having a riding lesson with a new trainer that I didn’t really trust. I was an inexperienced rider so I figured I just didn’t know any better. As I was transitioning to the canter, I lost my balance and fell off. The horse stepped on my leg. I’m still riding, but I haven’t…
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I had to fire 3 people today.
I had to fire a few people today. It wasn’t pretty. I had to literally escort them out the door and demand that they never return. I will miss them but their banishment was for the good of the whole. The reasons for the immediate terminations were quite clear: They didn’t show up consistently but…
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Huh? Drop a hint?
Being clear with people about boundaries and what is needed (both personally and at work) is empowering them to be successful. Evidence shows hinting, and hoping people take hints, is highly ineffective. With hinting you actually take away the opportunity for others to show up effectively, while disempowering yourself by increasing your opportunity for anger…
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There is no trust!
“There is no trust! Can you help us with that?” That is usually the first thing a person says to me when describing their challenging work environment. And yes, there are hundreds of tools, techniques, trainings and books that are specifically designed to increase trust – especially in the workplace. Many of those are extremely…
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I Have To Be Able To Vent!
According to researchers, venting actually continues or recreates the same activity in our brain as anger does. The act of venting sustains that anger-based activity for longer periods of time. In other words, whatever yucky feelings you are experiencing (anger, disappointment, sadness) would have disappeared sooner had you not gone into venting mode.
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As soon as I find another job…
In the course of a year, I spend close to 4,000 hours listening to people share what they love about their work, what challenges them about their work and what, if I had a magic wand (which I don’t) they would ask me to change for them. Through this listening I am able to…
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There are no bad people here.
Two Specific Changes You Can Make Today toGet Better Results With Communication #1 Say what you mean. And nothing else. I am amazed at how deeply we have entangled emotion with business dialogue. I spend the most time helping clients understand that it is okay to be clear, crisp, frank and direct. I’m not sure…
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I am angry! – Or am I?
I run up against anger in all aspects of my life. I see it in my work, in my family, in my community and most dauntingly – in myself. As I hear participant’s stories in my Navigating Challenging Dialogue™ workshops, I am reaffirmed that anger: a) Doesn’t have the impact on others we were…
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The Power of Horse Wisdom
Animals feel our energy and provide value, clear feedback. So I want to ask you – how would you like to tap into that resource and go to the next level – personally or professionally? The stories below are from clients* and from my own experiences, they will help you see the power of horse wisdom.The…