Category: Communication
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Setting Clear Communication Boundaries
Here’s what we can do when we want to remain connected with someone but their venting is just wearing us down. Especially if the person chronically vents and never takes action to remedy the situation.
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Communication Improves Leadership
When we attempt to remain silent in situations like this, eventually our frustration and fear turns into anger and resentment, and comes out when we least expect, or want, it to. Some event or conversation is going to spark emotions to take over and you will react or respond in a way that you didn’t…
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Get People To Speak Up And Contribute in Meetings
My top tip for getting people to speak up in meetings is to increase your skillfulness as a facilitator who builds an emotionally safe and trustworthy environment for engagement. There are 5 important components that assist team members to participate in group dialogue.
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It’s the Season for Curiosity
When we are curious, we are better at assessing a situation, seeing what is really happening, coming up with better solutions using all available information, and retaining that learning to apply to the next situation. As you move into this holiday season, I encourage you to find opportunities to open yourself up to curiosity and…
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Here Are a Few Communication Tools
I’ve been reflecting on my own experience with NCD and realized that for me, the process and the practice continues to unfold. And every single day, I learn something new about myself, my emotional regulation and self-management, and how I stumble at times when I communicate. Particularly with loved ones and people close to me.…
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The Risk of Unspokens
Unspokens are your truths showing up as words, phrases, and fully formed thoughts but instead of speaking them aloud, you hold them in just keep thinking about them. Often, we hold onto them because we don’t want to upset or offend anyone, or we fear being vulnerable. However, when we withhold what we’re thinking, it…
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How Strategic Dialogue Strengthens Organizations
Many people rise to leadership based on their ability to do the work of the organization well. The downfall of many organizations can be attributed to those same people not developing skillfulness in strategic dialogue. By teaching strategic dialogue skills, you are building an organization that will navigate change effectively, deal with challenges and adversity…
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It’s Time for A Communication Revolution
I’m going to say something very bold here. We’ve been communicating all wrong. It’s time for a full blown revolution. 12 years ago I had to transform my communication in order to be a better leader and regain the trust of my team. And even though teaching communication skills is fundamental to what I do,…
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What Reward Do You Desire?
When you are preparing to have a challenging dialogue, it is critical that you are crystal clear on what outcome you desire. Not just for yourself but for the other party as well. When you take the time to identify the reward or desired outcome for each party, you are able to express that at…
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Activate Problem Solving with Curiosity
So often we are hooked into the myth that in order to successfully manage people you must know all the answers. The truth is, you just need to be able to ask great curious questions.