Books by Beth Wonson

Learn Navigating Challenging Dialogue

Early in Beth Wonson’s career, she got fed up with all the time she wasted clearing up her miscommunications and the negative impact it had on being a successful leader.

Through research and practice, Beth created Navigating Challenging Dialogue® (NCD), a toolkit for building trust and healthy communication by developing self-awareness, emotional self-regulation, empathy, and curiosity. 

Now Beth uses NCD as she works alongside leaders and teams to master communication and leadership skills that drive accountability, improve retention, and strengthen culture—especially when stakes are high and emotions run deep.

Beth’s books teach the tools of Navigating Challenging Dialogue®.

Anyone can use these materials and leverage her frameworks to:

  • build effective skill in communication and navigating healthy conflict.

  • deliver effective feedback

  • level up their leadership abilities

  • add tactical and strategic coaching skills to their management toolkit

Beth Wonson, Author, Communication Expert, Leadership Coach

The Official Handbook of Navigating Challenging Dialogue

Turn This Conversation Around:
The 4-Stage Process for Communication with Connection

Our ability to dialogue is essential to how we work, solve problems, and connect. Yet we are increasingly facing communication that feels more like a debate.

With emotionally charged conversations, we dig into our position trying to be heard and understood. When we're weary of conflict, we start avoiding conversations altogether. Either way, healthy communication breaks down. Everyone is left unsatisfied, often with damaged relationships.

There is another option — Turn the Conversation Around!

> Explore the Book

Beth Wonson's Q&A on her book, "Turn This Conversation Around: The 4-Stage Process for Communication with Connection".

‘Turn This Conversation Around’ by Beth Wonson is a transformative read for any leader navigating tough conversations, especially in a school setting. As an assistant principal, I frequently engage in challenging discussions with students, staff, and parents. Wonson’s approach to conflict resolution through clear, compassionate communication has provided me with practical tools to shift these conversations from confrontational to constructive. The strategies outlined help foster understanding and trust, rather than defensiveness or frustration. This text succeeds at equipping readers to create dialogues that lead to real solutions, making this book a must-read for any educator in leadership.
— Eileen Olmedo, Assistant Principal at Franklin Academy

The NCD Framework for Effective Feedback

Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback

Are you ready to stop dreading giving feedback? Or having what you thought would be a simple feedback session go horribly wrong? Do you wish you knew how to approach giving feedback to emotional or resistant employees?

Are you ready to start using feedback as an effective tool that positively supports your teams, your goals and yourself?

This is a book that enables you to take action immediately!

Using the simple 4-step process laid out in this book, in no time at all you will become skillful and confident in both giving and receiving feedback in ways that foster empowerment, growth, and development in yourself and others.

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