Category: Leadership
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Tolerating Bad Employees Out of Fear?
Depending on your industry, it is really tough to hire good employees right now. But are you letting your fear of losing a mediocre employee keep you from having direct conversations about performance?This question comes up far too often in my coaching conversations. How would the performance of your business be transformed if you had…
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Blindsided by Anonymous Feedback
One client told me, “At the end of every one-to-one check in, I ask my staff what feedback they have for me and everyone always says that they don’t have any. They all say things are great. Yet when the employee surveys came back, a percentage of the team ranked me low in terms of…
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Mastering Feedback: Everything You’ve Never Been Told About Feedback
Based on her best selling book, “Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback”, Beth busts the myths and misconceptions that we’ve come to accept about what feedback is and how it serves us. Beth will share stories from her 10 years of retraining business leaders and managers about how, when…
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The Truth About Empathy and How to Build It
There is so much talk about the importance of empathy in the workplace. And while this is true, there is also a risk that empathy becomes something that people add like seasoning on a meal. In this session, Beth will share how to build an empathy practice into your work and your life. Through engaging…
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“Grace is in the Space” And Other Mantras to Help You Communicate with Clarity
Beth created the Navigating Challenging Dialogue® Process because she herself was challenged by stepping into unhealthy conflicts or drama and chaos resulting from unclear communication. Since 2008, the tools of NCD have been helping individuals and organizations reduce unnecessary drama, chaos and miscommunication. In this engaging presentation, Beth will share the key mantras of NCD…
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Do This When Your Team Feels Unappreciated
Are you hearing that your team doesn’t feel appreciated? Even though you feel like you put effort into saying thank you, they are always hungry for more. Do employee engagement surveys indicate dissatisfaction? Even though there are all kinds of employee recognition programs in place. For acknowledgment to really stick, it must be grounded in…
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5 Ways to Engage Quiet Staff in Meetings
I was recently asked how a leader could get quiet team members to speak up more in meetings. The truth is, change doesn’t begin with the quiet team members, but with you.The secret to encouraging engagement and participation rests with you and your skillfulness in 5 specific areas.
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3 Steps to Creating Accountability
When you are ready to accelerate employee engagement and genuine accountability, there are three steps that you can integrate into your management style. Once you integrate and master these steps, you will be cultivating a workplace culture accountability.
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7 Questions That Will Change How You Manage People
When you are able to ask great questions, people become motivated, connected and empowered by the sharing of their ideas and knowledge. When your staff comes to you needing help, instead of simply providing answers, I have 7 questions you can ask which will foster critical thinking and proactive problem solving.