Advice for transforming leadership, culture, Curiosity, and communication from Beth Wonson
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There is so much talk about the importance of empathy in the workplace. And while this is true, there is also a risk that empathy becomes something that people add like seasoning on a meal. In this session, Beth will share how to build an empathy practice into your work and your life. Through engaging stories, Beth will help participants to understand how empathy can simply be woven into the fabric of leadership. KEY TAKEAWAYS Refresh their definition of empathy. Explore the negative impacts when empathy is deployed for manipulation. Discover how empathy can increase engagement, connection and understanding. Develop…
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“Grace is in the Space” And Other Mantras to Help You Communicate with Clarity
Beth created the Navigating Challenging Dialogue® Process because she herself was challenged by stepping into unhealthy conflicts or drama and chaos resulting from unclear communication. Since 2008, the tools of NCD have been helping individuals and organizations reduce unnecessary drama, chaos and miscommunication. In this engaging presentation, Beth will share the key mantras of NCD and how you too can use these to simple phrases to disrupt the patterns of communication that turn simple conversations into unhealthy conflicts. K KEY TAKEAWAYS Understand why we have an innate tendency toward creating drama and chaos. Learn how to use the NCD mantras to…
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Do This When Your Team Feels Unappreciated
Are you hearing that your team doesn’t feel appreciated? Even though you feel like you put effort into saying thank you, they are always hungry for more. Do employee engagement surveys indicate dissatisfaction? Even though there are all kinds of employee recognition programs in place. For acknowledgment to really stick, it must be grounded in a concrete experience or activity.
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5 Ways to Engage Quiet Staff in Meetings
I was recently asked how a leader could get quiet team members to speak up more in meetings. The truth is, change doesn’t begin with the quiet team members, but with you.The secret to encouraging engagement and participation rests with you and your skillfulness in 5 specific areas.
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3 Steps to Creating Accountability
When you are ready to accelerate employee engagement and genuine accountability, there are three steps that you can integrate into your management style. Once you integrate and master these steps, you will be cultivating a workplace culture accountability.
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Turning Conflict Into Collaboration
Even in healthy conflict, if what you want to express is left unsaid because you’re not comfortable saying it, it simmers and eventually boils over. The outcome can be far worse than if it had been discussed immediately. And over time, those simmering, suppressed thoughts can be misdirected and come out sideways as sarcasm, blaming, shaming, gossip, manipulation, avoidance, or other unproductive communication behaviors. And this is what turns a potentially healthy conflict into an unhealthy conflict.
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Giving Feedback in a Pandemic
Presented by: Beth Wonson We all know feedback is required for growth and development. That is the truth. And yet our ego wants to believe that we are highly capable and skillful. This causes a resistance to both giving and receiving feedback. Now that we are in a pandemic and people are suffering, grieving, disappointed, and coping with so many factors outside our control, managers are more resistant than ever to give feedback. And yet clear, kind, fact-based feedback is an essential foundational component for how we are able to continue to develop and achieve goals, especially in great uncertainty.…
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7 Questions That Will Change How You Manage People
When you are able to ask great questions, people become motivated, connected and empowered by the sharing of their ideas and knowledge. When your staff comes to you needing help, instead of simply providing answers, I have 7 questions you can ask which will foster critical thinking and proactive problem solving.
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Why is Navigating Challenging Dialogue a Movement?
We can no longer expect people to passively accept unskilled leadership. The NCD process is a way to develop leaders and managers who are effective because they understand how and why to communicate and collaborate. They understand the value of empowering their staff, and managing their own emotions.
Leveling up Leadership and Culture Through Healthy and Candid Communication
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